Support - Product Return Form
If you would like to view and use this form in PDF format click here.
  1. If requesting to return a product, please complete all information and submit this form. Fields marked with * are required. This will allow us to provide a faster and more efficient service.
  2. After you have inserted the data press the submit button below.
Sender
Name*: Company / Institution:
Address: ZIP/Postal Code:
City: State/Province:
Country: Phone:
Fax: E-mail*:
Return Shipment to:
If the address is the same as above:
Name*: Company / Institution:
Address: ZIP/Postale Code:
City: State/Province:
Country: Phone:
Fax: E-mail:
Product Description
Product # 1
Model Name*: If model is not in the list,
insert Model Name:
Model S. N.*: Experiment*:
( Use only Numeric Characters ) Name of the physics experiment where the product
is used. Eventually indicate "Other Uses".
Failure Description* Repair Location
CAEN Repair Centeron Customer Site
c/o CAEN S.p.A.
Via Vetraia, 11
55049 Viareggio (LU)
Italy
Product # 2
Model Name*: If model is not in the list,
insert Model Name:
Model S. N.*: Experiment*:
( Use only Numeric Characters ) Name of the physics experiment where the product
is used. Eventually indicate "Other Uses".
Failure Description* Repair Location
CAEN Repair Centeron Customer Site
c/o CAEN S.p.A.
Via Vetraia, 11
55049 Viareggio (LU)
Italy
Product # 3
Model Name*: If model is not in the list,
insert Model Name:
Model S. N.*: Experiment*:
( Use only Numeric Characters ) Name of the physics experiment where the product
is used. Eventually indicate "Other Uses".
Failure Description* Repair Location
CAEN Repair Centeron Customer Site
c/o CAEN S.p.A.
Via Vetraia, 11
55049 Viareggio (LU)
Italy
Product # 4
Model Name*: If model is not in the list,
insert Model Name:
Model S. N.*: Experiment*:
( Use only Numeric Characters ) Name of the physics experiment where the product
is used. Eventually indicate "Other Uses".
Failure Description* Repair Location
CAEN Repair Centeron Customer Site
c/o CAEN S.p.A.
Via Vetraia, 11
55049 Viareggio (LU)
Italy
Product # 5
Model Name*: